{"id":1692,"date":"2026-04-23T17:11:55","date_gmt":"2026-04-23T15:11:55","guid":{"rendered":"https:\/\/www.colosseumboutiquehome.it\/faq\/"},"modified":"2026-06-04T18:16:31","modified_gmt":"2026-06-04T16:16:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.colosseumboutiquehome.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Useful information, house rules, and answers to frequently asked questions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Everything you need to know before your stay<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CHECK-IN & OUT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does check-in work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Entry to the apartment is possible via SELF CHECK-IN: you will receive all instructions via message 24 hours before arrival. There is no need to wait for anyone. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the check-in and check-out times?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Check-In<\/strong> is from 3:00 PM to 12:00 AM<\/strong>.
Check-Out<\/strong> must be completed by 11:00 AM<\/strong> on the day of departure.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I leave my luggage if I arrive before check-in or if I need to store it after leaving the apartment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

There is a luggage storage facility right near the apartment at Via Marco Aurelio, 18. You can find more information and book on the romebagstorage<\/a> website. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I receive the access instructions?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You will receive a message with all access instructions 24-48 hours before your arrival: key code\/location, detailed directions, and an emergency number.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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BOOKING & PAYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is payment made?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

At the time of booking, a bank transfer equal to 30% of the total as a deposit<\/strong> is required. Transfer details will be provided in the booking confirmation email. The remaining balance<\/strong> must be paid via bank transfer at least 3 days before arrival<\/strong>. For Airbnb bookings, payment is handled through the platform. <\/span> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods are accepted?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For bookings made directly through the website, we accept bank transfers. At the time of booking, a bank transfer equal to 30% of the total as a deposit is required. Transfer details will be provided in the booking confirmation email. For Airbnb bookings, payment is handled through the platform. <\/span> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it better to book directly on the website rather than on Airbnb?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. By booking directly you get the best guaranteed price (no platform commission), more flexible cancellation conditions, and direct contact with us. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I cancel a direct booking?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Cancellations can be made by emailing prenotazioni@colosseumboutiquehome.it<\/a>, specifying your first name, last name, and the period of your stay. <\/p>\n

100% refund of deposits paid for cancellations made up to 15 days before arrival. 50% refund of the deposit paid for cancellations made up to 7 days before arrival.
The deposit cannot be refunded for cancellations made after this period. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I cancel a booking on Airbnb?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Airbnb cancellations follow the platform policies indicated at the time of booking. Proceed via: Airbnb Account > Trips > select the booking > ‘Change or Cancel’. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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TRANSPORT CONNECTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I reach the apartment from the airport?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

From Leonardo Da Vinci Airport: Leonardo Express to Roma Termini (~30 min, 14 euros) > Metro Line B to the Colosseo stop (~10 min) > 3-minute walk. From Ciampino (CIA): Terravision Bus to Termini (~40 min) > Metro Line B Colosseo. By taxi: ~30-45 min from Fiumicino. Address: Via Marco Aurelio 20, Rome. You can also consult our “Where we are”<\/a> page to see all routes from the main hubs. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there private parking in the area?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The apartment does not have private parking. There is a paid daytime parking garage at Via Marco Aurelio 35\/C<\/a>, just a few steps from the apartment. However, the historic center of Rome is a ZTL (Limited Traffic Zone): we strongly recommend arriving by metro or taxi. The ‘Colosseo’ Metro Line B stop is a 3-minute walk away. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat other parking options are available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

In Piazza Celimontana and the surrounding streets (Celio\/Colosseum area), there are paid blue-line parking spaces managed by ATAC\/Roma Mobilit\u00e0<\/span><\/a>. The general hourly rate is \u20ac1.00\/hour or \u20ac1.20\/hour within the ZTL, usually in effect from 8:00 AM to 7:00 PM (or until 11:00 PM in some areas). <\/span><\/p>\n

It is possible to find white-line (free) parking in the surrounding streets, although rare, and there are private paid parking lots in the Via Ostilia area. We recommend using apps like EasyPark<\/a> or MyCicero<\/a> to pay for parking conveniently from your smartphone. Electric and hybrid cars are usually exempt from payment. <\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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FAMILIES CHILDREN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many people can stay?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The apartment can accommodate up to 4 people, with 3 in the bedrooms. The sofa bed can accommodate a fourth person. It is not permitted to exceed the number of guests declared in the booking. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the apartment suitable for families with children?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Absolutely. With 2 separate bedrooms, a fully equipped kitchen, and Colle Oppio Park just 5 minutes away (perfect for children), Colosseum Boutique Home is the ideal base for a family in Rome. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre a crib or high chair available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

A travel crib, bed rail, and high chair are already available in the apartment. We kindly ask you to inform us of these requirements during the booking process.
A bottle warmer and sterilizer are provided in the kitchen. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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HOUSE RULES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs smoking allowed in the apartment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No. The apartment is strictly non-smoking in all indoor areas. Smoking is permitted on the balcony. In case of violation, extra cleaning fees will apply. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

<\/b>Sorry, pets are not allowed.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre parties or events allowed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No. Parties, events, and bachelor\/bachelorette parties are not permitted. The apartment is designed for an intimate experience that is respectful of the neighbors. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a safe in the apartment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, the apartment is equipped with a safe to store documents, valuables, and devices.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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DURING YOUR STAY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho do I contact in case of problems?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We can be reached via WhatsApp or phone at +39 331 464 5600<\/a>, or via email at info@colosseumboutiquehome.it. For any emergencies, we respond as quickly as possible. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs cleaning included during the stay?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Cleaning during your stay is available upon request for an additional fee. Final cleaning is included in the cost of the stay. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the Wi-Fi suitable for remote work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. The apartment is equipped with ultra-fast fiber Wi-Fi, suitable for video calls, streaming, and remote working. Access credentials can be found in the welcome guide. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Didn't find\nthe answer you're looking for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Write to us or contact us on WhatsApp; we are always available to help you!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What our guests say about us<\/h2>\t\t\t\t<\/div>\n\t\t
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“We had a wonderful stay at Colosseum Boutique Home in Rome. The location is absolutely unbeatable: just steps away from the Colosseum and within short walking distance of many of Rome’s most iconic attractions, restaurants, and bars.”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t★<\/i>★<\/i>★<\/i>★<\/i>★<\/i>\t\t\t\tRated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAmnara | Florida\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMay 2026\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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“The Colosseum boutique was incredible. Perfect location for walking to most of Rome’s sights. The host was super responsive and gave great recommendations. We had a wonderful stay!”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t★<\/i>★<\/i>★<\/i>★<\/i>★<\/i>\t\t\t\tRated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tEmily | Germany\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMay 2026\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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“Great accommodation! The host was fantastic and always ready to respond to our messages. Just a short walk from the Colosseum and the metro station. The house was clean and tidy. I highly recommend it \ud83d\ude0a”<\/div>
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\n\t\t\t\t★<\/i>★<\/i>★<\/i>★<\/i>★<\/i>\t\t\t\tRated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSheryl\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMay 2026\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Useful information, house rules, and answers to frequently asked questions. Everything you need to know before your stay CHECK-IN & OUT How does check-in work? Entry to the apartment is possible via SELF CHECK-IN: you will receive all instructions via message 24 hours before arrival. There is no need to wait for anyone. 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